Job Opportunities

Join us because Riverbanks Zoo and Garden is a great place to work and grow!

It takes an incredible team of talented people (within three organizations) to operate one of America’s best zoos. Be a part of what makes Riverbanks Zoo and Garden so remarkable! Riverbanks, Service Systems Associates and ARAMARK offer a variety of full- and part-time job opportunities at the Zoo and Garden in an exciting and dynamic work environment.

Riverbanks Zoo and Garden — Animal Care, Horticulture, Guest Services, Education, Maintenance and Administration

An exciting multi-million dollar major expansion is underway at Riverbanks Zoo and Garden, promising a world-class guest experience at every turn. Come grow with us! Riverbanks is an Equal Opportunity Employer.

Benefits of Employment with Riverbanks vary for full-time and part-time employees.

  • State health and life insurance plans.
  • State retirement plan.
  • State credit union eligibility.
  • Sick and vacation leave.
  • 50% discount in riverbanks restaurants.
  • 20% discount in riverbanks gift shops.
  • Employee of the month recognition program.
  • Employee activities and celebrations.
  • Employee membership.
  • Free guest passes each year.

Current Job Openings with Riverbanks (last updated on August 22, 2014)

Riverbanks accepts applications via an online submission process only for current open positions; walk-in applications are not accepted. To apply, click on the online application button for the position you are interested in below. All applicants will receive notice of receipt of their application by an electronic auto-response; however, only the top candidates for each position will be contacted via telephone. If you are not contacted for an interview, please be assured that your resume will be kept on file for one year should a similar opportunity arise.

Tram Driver

Part-time
Posted: 1/10/14
Grade 2
Salary: $8.18/hr

Duties: Under general supervision, operates multi-car tram along assigned routes to transport guests of the zoo and garden to and from central loading areas. Provides assistance to guests. Practices safe driving techniques to ensure the safety of passengers and pedestrians. Handles vehicle servicing as necessary. Maintains records and prepares reports as required. Must also be available to work evening events as needed. Reports to the Senior Public Safety Officer.

Requirements: High school graduate and a minimum of two years previous passenger transportation experience. Excellent customer service skills a must. Must possess or be eligible for a valid SC driver’s license.

Apply today! Submit an online Employment Application.

Parking Attendant

Part-time
Posted: 6/23/14
Grade 2
Salary: $8.18/hr

Duties: Under general supervision monitors Riverbanks parking lots and aids with traffic flow. Works to relieve traffic congestion, properly route deliveries and arrivals and maintain a clean, safe parking facility. Maintains good customer service and strives to provide our guests with a quality experience. May be cross-trained in other Guest Services positions such as ticket taker, Carousel Operator, Tram Driver, attendant, Dive Tender, etc. Reports to the Senior Public Safety Officer.

Requirements: High school graduate with one to two years experience as a security officer; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Must possess a valid South Carolina driver's license.

Apply today! Submit an online Employment Application.

Guest Services Representative

Part-time
Posted: 7/11/14
Grade 1
Salary: $7.80/hr

Duties: Under direct supervision, provides consistently high quality guest service to Riverbanks’ guests and Society members. Works in a variety of guest services locations throughout the park including admissions (ticket booth), carousel, giraffe feeding platform, lorikeet aviary booth, Ropes Course, etc. Handles purchase transactions and manages cash/tokens. Communicates with the public about Riverbanks exhibits, attractions, services, and policies. Reports to the Guest Services Manager and the Director of Guest Services.

Requirements: High school diploma and 4-6 months of work experience in customer service or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Cashier experience and strong customer services skills are required. Must be available week days and weekends.

Apply today! Submit an online Employment Application.

Public Safety Officer

Part-time
Posted: 7/11/14
Grade 7
Salary: $11.52/hr

Duties: Under general supervision, maintains security of Riverbanks grounds, picnic area, and parking lots. Patrols and monitors gate entrances and exits. Provides security services during non-public hours for special events. Maintains good customer service and strives to achieve excellent public relations. Assists visitors by providing directions, locating missing persons, assisting stranded motorists, locating lost personal property, handling complaints or inquiries, providing first aid, etc. Prepares and maintains required reports. Controls keys and locks for all Riverbanks facilities and property. Must also be available to work evening and special events. Reports to the Senior Public Safety Officer and the Director of Guest Services.

Requirements: High school graduate with one to two years experience as a security officer; or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities. Must demonstrate professionalism, customer service experience and strong communication skills. Must possess or be eligible for a valid South Carolina driver's license.

Apply today! Submit an online Employment Application.

Associate Veterinarian

Full-time
Posted: 7/22/14
Grade 18
Salary: $60,000/yr

Duties: Under limited supervision is responsible for diagnosing and treating illness and injuries and administering preventive medicine programs for Riverbanks Zoo’s animal collection. Exercises skill and responsibility in anesthesia, surgery, quarantine protocols, radiology, nutrition, parasite management, and necropsy. Manages medical records using MedArks program. Communicates effectively with animal care staff and works closely with hospital team. Reports to the Senior Veterinarian.

Requirements: Doctorate of Veterinary Medicine from an accredited university, with at least one year of post-graduate training, at least two years of veterinary experience within a zoological institution; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Residency training preferred. Excellent communication skills, ability to react well in crisis situations, and a strong desire to promote and provide top quality animal care in a zoological setting. Must possess or be eligible for a valid SC State Veterinary license and driver's license.

Apply today! Submit an online Employment Application.

Maintenance Technician

Part-time
Posted: 7/28/14
Grade 8
Salary: $12.35/hr

Duties: Under general supervision, is responsible for the repair and maintenance of a variety of Riverbanks structures, facilities, and equipment. Performs maintenance duty assignments such as plumbing, carpentry, and electrical. May operate medium to heavy equipment such as a forklift, backhoe, skid steer, snorkel lift, trencher, etc. Participates in renovating, building, and repairing structures for the containment of zoo animals and for public use. Receives, reviews, and responds to assigned maintenance requests, projects and work orders. Reports to the Maintenance Supervisor.

Requirements: High school graduate with vocational/technical training in construction technology/engineering and one to two years of experience or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Must be able to work independently and work well with a team on a variety of tasks and priorities. Hands-on experience in commercial electrical and/or HVAC a plus. Must possess or be eligible for a valid SC driver's license. Must be available to work weekends on a rotating schedule and be available for emergency call in as needed.

Apply today! Submit an online Employment Application.

Maintenance Technician-HVAC

Part-time
Posted: 7/28/14
Grade 8
Salary: $12.35/hr

Duties: Under general supervision, is responsible for diagnosing, maintaining and repairing various heating, air conditioning and refrigeration devices and systems. Replaces or repairs various other industrial equipment, heat pumps, air conditioning units, electric strip heat, gas boilers, domestic refrigerators, water coolers, cold generators, window units, ventilation systems, chill water units, and life support systems for various animals, fish, and reptiles. Works as a member of the maintenance team on various projects, doing HVAC and general maintenance and construction tasks. Is responsible for on-call weekend duty on a rotating basis. Reports to the Maintenance Supervisor.

Requirements: High school graduate with vocational/technical school training in HVAC courses with three to five years of experience in troubleshooting, repairing and installing HVAC systems; or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities. Must be certified to purchase and recycle refrigerant gases. Must possess or be eligible for a valid SC driver's license.

Apply today! Submit an online Employment Application.

Pony Ride Attendant

Part-time
Posted: 8/1/14
Grade 2
Salary: $8.18/hr

Duties: Under general supervision, operates and monitors the pony ride exhibit at the Riverbanks Farm, by leading ponies around the outdoor track while interacting with young riders. Must ensure that children and ponies alike are kept safe, and that children get an appropriate educational message from the experience. Is responsible for the care and husbandry of the ponies including feeding, grooming, cleaning the holding and exhibit areas, and record keeping. Reports to the Senior Keeper and Attractions Supervisor.

Requirements: High school diploma and 6 months work experience with ponies, horses or other large farm animals. Must have a good rapport with young children and enjoy interacting with them and their parents. Must have good presentation and communication skills. Must be able to work outdoors in all weather conditions, be able to lift 50lbs, and be able to walk long distances repetitively.

Apply today! Submit an online Employment Application.

Zip Line Adventure Guide

Part-time
Posted: 8/1/14
Grade 4
Salary: $9.42/hr

Duties: Under general supervision, works with a team to operate the zip line attraction at Riverbanks. Works with Senior Zip Line Guides and management to ensure the safe and efficient operation of the course and consistent high quality service to all guests. Works with small groups of guests over an extended period of time to facilitate their positive experience. Demonstrates excellent guest service and communication skills. Is comfortable with heights and making judgment calls about guest participation.

Requirements: Must be at least 18 years of age with a HS diploma and demonstration of responsible job experience. Some college education is preferred. Must have excellent communication and leadership skills. Safety training and adventure-base programming knowledge preferred. Must successfully complete paid on-site training and work an apprenticeship on Riverbanks’ zip line course in order to continue employment.

Apply today! Submit an online Employment Application.

Aquarist

Full-time
Posted: 8/22/14
Grade 8.5
Salary: $12.62/hr

Duties: Under general supervision, is responsible for the proper care of Riverbanks' fishes, aquatic invertebrates, and aquarium plants. Feeds aquarium life, maintains and assists with design and construction of exhibits, works with veterinary staff and department supervisors to monitor and treat diseases. Monitors and manipulates water quality through the use of water chemistry. Inspects and evaluates the condition of exhibits and life support to determine and/or participate in necessary repairs and modifications. Performs diving duties and demonstrations. Participates in the development and delivery of interpretive programs, including public speaking and direct interaction with Riverbanks guests. May be involved in various AZA, conservation, and other professional activities. Reports to the Senior Aquarist and the Aquarium Manager.

Requirements: Associate's degree in Biological Sciences, Bachelors’ Degree preferred. Two to three years of experience as an Aquarist or other Animal Keeper; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities. Must hold valid SCUBA certification. Must possess or be eligible for a valid SC driver's license.

Apply today! Submit an online Employment Application.

SSA — Food Service, Catering, or Retail

Service Systems Associates (SSA) is the on-site provider of culinary and retail experiences at Riverbanks Zoo and Garden. SSA is an Equal Opportunity Employer and offers a variety of full- and part-time positions at Riverbanks throughout the year. Benefits will vary.

Please complete and mail the Application for Enrollment (PDF), along with your cover letter and resume.

Current Job Openings with SSA (last updated on September 9, 2014)

Catering Prep Cook

Full-time (Work hours vary based on events.)
Posted: 10/29/13

Description: SSA is seeking energetic, hardworking, experienced prep cooks to join our kitchen team. Must be able to perform in a fast-paced/high volume environment. Job Duties include: preparing fresh menu items while adhering to the recipes provided, properly maintaining the kitchen, equipment and food in a safe and sanitary manner. Previous cooking experience in a restaurant or catering environment is required. Please send resume to email address provided.

Apply today!

Concessions

Part-time (Weekend work required.)
Posted: 10/29/13

Description: SSA currently has positions open for concession stand sales at Riverbanks Zoo. Ideal candidates will enjoy working with the public in a fast paced environment, have some customer service experience and be committed to detail and maintaining a clean work environment. A positive attitude is mandatory in this position and previous retail sales experience is preferred. Please send a resume to the email address provided.

Apply today!

Retail Sales Associates

Full-time (Weekday and Weekend availability.)
Posted: 10/29/13

Description: SSA is currently hiring for Fall season retail sales positions at Riverbanks Zoo. Candidates must be energetic and outgoing with the public, detail oriented and can work in a fast paced environment. Previous customer service or retail sales experience is preferred. Candidates must be available weekdays and weekends as work schedules could vary. Please send a resume to the email address provided.

Apply today!

Event Coordinator

Full-time ($38-52K + commission plan)
Posted: 9/9/14

Description: Service Systems Associates Inc. is the leading event specialist caterer for cultural attractions in North America. Based at Riverbanks Zoo, we are searching for a target driven individual to join our dynamic and growing events team as an Event Coordinator. The successful candidate's role will focus on the up-selling and planning of both corporate and social events, such as meetings, conferences, summer picnics, weddings and holiday parties. This role is diverse and ideal for a charismatic college graduate with 2-3 years of similar experience. What the job entails: * Coordination of all events, once confirmed by an event sales rep. * Hosting of site tours and tastings, upselling of products/services, negotiation, and management of event logistics. * Administrator of the event management software, used for all planning, invoicing, payments, and reports. * Respectable liaison with vendors, clients, Zoo depts. and fellow team members at all times. * Over achieve personal and team monthly sales targets. Candidate Requirements: * 2-3 years in a similar role. * Higher Education (degree level). * Proficient computer skills (Microsoft Office). Event booking software (e.g Caterease) is an advantage. How to Apply: Please send an attached cover letter and resume. (Your application will not be reviewed without both unfortunately)

Apply today!

ARAMARK — Grounds or Housekeeping

ARAMARK is the on-site provider of grounds and housekeeping services at Riverbanks Zoo and Garden. ARAMARK is an Equal Opportunity Employer. Benefits will vary. Please visit ARAMARK’s Web site for employment opportunities at Riverbanks.

Connect @