Job Opportunities

Full-time
Salary: $17.32/hr
Posted: 5/17/2024

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on wildlife and wild places.

Responsibilities: The Public Safety Supervisor is responsible for ensuring the security of Riverbanks Zoo and Garden.  Demonstrates the highest level of guest service, maintains strong relationships with all Riverbanks Team members and guests, and provides leadership and supervision to the Public Safety Department. Ensures the Riverbanks Public Safety Team follows all safety policies and procedures. Reports to the Public Safety Manager.

Essential Functions:

• Assist the Public Safety Manager in coordinating department schedules, information sharing, and payroll.
• Provide guidance, training, and day to day supervision of Public Safety staff.
• Responsible for park operations, public safety, and security in the absence of the Public Safety Manager.
• Efficiently and appropriately responds to all guest and Riverbanks team concerns.
• Assist the Public Safety Manager in carrying out personnel-related duties for the department.
• Acts as a role model for all Public Safety team members.
• Ability to work rotating schedules as assigned by Public Safety Manager.
• Available to work any after-hours events and cover all Public Safety positions, including second and third shifts as occasionally needed.
• Able to lift or move a maximum of 60 pounds on an occasional basis.
• Responsible for supervision and coordination of the onboarding process for new members of the Public Safety Department.

Education and Experience: The ideal candidate will have a high school diploma, with an Associates or college degree preferred. A minimum of two years of supervisory experience, or any equivalent combination of training and experience which provides the required knowledge, skills and abilities is desired.  The best candidate will have demonstrated experience in security or public safety and will possess or be eligible for a valid South Carolina driver's license.

Full-time
Salary: $55,000/yr
Posted: 5/17/2024

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on wildlife and wild places.

Responsibilities: Under general supervision by the Director of Animal Care, the Commissary Manager is responsible for the daily oversight of the Animal Commissary operation to ensure proper preparation and timely delivery of approximately 270 diets and feed products to all areas of the zoo grounds. The Manager will coordinate scheduling, training, and coaching of the Commissary Technicians. 

The Commissary Manager will be responsible for the ordering, receiving, and quality control of a variety of food items such as produce, dry goods, pelleted feed, hay, commercial meat diet, fish/seafood, rodents, and live bugs. Must have a working knowledge of safe food handling practices and procedures as well as proper cleanliness and sanitation protocols for the area. The Manager will also be expected to assist with the daily routines of preparing, stocking, inventory rotation, and clean up of the kitchen and storage areas and may need to fill in as a Technician when there are staffing challenges. 

The Commissary Manager will work with area Curators and the Director of Animal Health to assess diets and make changes to ordering based on seasonal diet changes, medical needs, and interruptions to supply chain. 

Essential Functions:

• Will have a primary role in implementing diet changes following established procedures
• Accurately determines appropriate order quantities of feed items and creates ordering schedules
• Sorting, storing, and rotation of feed items to ensure the highest quality of feed is available
• Maintains relationships with vendors and seeks new sources when necessary
• Generates purchase orders through Riverbank’s accounting software
• Directs, delegates, evaluates, and supervises the work of Commissary Technicians
• Serves as a liaison between other departments
• Provides assistance and information to co-workers, veterinary, and keeper staff as needed

Education and Experience: High School graduate with any additional combination of education and experience which provides the required knowledge, skills, and abilities. The ideal candidate will have an degree in a related field of study and have a minimum of 18 months animal commissary experience at another AZA accredited zoo/aquarium.  Food service or prior supervisory experience is preferred. They will also be proficient in Microsoft Excel and able to construct spreadsheets and equations through an understanding of mathematical operations and computations. Must demonstrate proficiency in applying the rules and procedures of the department. Must demonstrate effective decision-making aptitude. Must have or be eligible for a valid SC driver’s license.

Part-time (Open Availability Preferred)
Salary: $11.00/hr
Posted: 5/2/2024

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on wildlife and wild places.

Responsibilities: Under general supervision, creates connections with our guests while ensuring the safe operation of Riverbanks Zoo and Garden’s free shuttle service. Works within a team to greet guests waiting in line, load, and unload passengers, and operate a multi-trailer tram to provide efficient, fun, and safe transport between the east and west campus of the zoo. Routinely performs and practices tasks such as vehicle inspections, safe driving habits, radio communication, and lifting strollers and wheelchairs. Will assist with other duties as assigned, including working evening tram events. Reports to the Attractions Manager.

Education and Experience: Must be at least 18 years of age and possess a valid SC driver’s license. Willing and able to interact with guests of all ages and abilities. Demonstrate good decision-making and the ability to work well with a team and individually. Ability to work outdoors in all weather conditions, be able to lift 50lbs. and be able to stand for long periods of time.

Part-time
Salary: $14.00/hr
Posted: 5/2/2024

Available Shifts: 8:00am–2:00pm, 2:00pm–8:00pm

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on wildlife and wild places.

Responsibilities: Under general supervision is responsible for the routine maintenance and upkeep of park grounds and facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden. Operates trucks, forklift, blowers, and various grounds maintenance tools to perform tasks. Reports to the Environmental Services Manager.

Education and Experience: High school graduate or equivalent, with three to six months of experience in grounds maintenance, housekeeping, or any equivalent combination of training and experience which provides the required skills, knowledge, and abilities. The ideal candidate will enjoy working outdoors in all weather conditions and be able to stand for long periods of time. Maintains a flexible schedule and weekend availability preferred. Must possess a valid S.C. driver’s license.

Full-time (Sunday–Thursday)
Salary: $15.14/hr
Posted: 4/25/2024

Ambassador Commitment: Create meaningful connections and Inspire actions that will have a lasting impact on wildlife and wild places. 

Responsibilities: Given objectives set by the VP of Mission Engagement and Zoo Education Manager, is directly responsible for the delivery of on and off-site education programs offered by Riverbanks Zoo & Garden. As a direct report to the Zoo Education Manager, the Education Specialist will ensure that all programs create connections and inspire actions to impact conservation. 

The Education Specialist is responsible for:

• On and off-site program delivery to school and non-school audiences of many ages.
• Lesson plan and program revisions as needed to meet department goals and state standards.
• Inclusive educational programs that encourage the meaningful participation of all learners.
• Communication of challenges and opportunities identified in programming.
• Program leadership of Zoocamp, Homeschool, and other areas as outlined by the Zoo Education Manager.
• Assist with training and mentoring seasonal camp staff.
• Working constructively within a team to deliver the highest quality educational experiences and model outstanding guest service.
• Animal ambassador handling and welfare monitoring throughout programming
• Other projects and duties as set forth by the Zoo Education Manager

Education and Experience: High School diploma required. Bachelor’s degree in an education related field preferred; or any equivalent combination of education, training and experience that provides the required skills, knowledge, and abilities. Minimum of 1 year experience delivering formal/informal education and/or experience working with special needs audiences. Must demonstrate excellent communication skills (written and verbal). 

The ideal candidate will possess knowledge and interest in nature and science. Must demonstrate enthusiasm working with diverse learners of all ages and backgrounds.  Must be available to work weekends, evenings, and holidays. Must possess or be eligible for a valid SC driver’s license.

Part-time
Salary: $13.00/hr
Posted: 4/19/2024

Shift Availability: Weekdays and/or Weekends: 8:00am–4:00pm, 2:00–8:00pm 

Ambassador Commitment: Create meaningful connections and inspire actions that have a lasting impact on wildlife and wild places.

Responsibilities: Under general supervision is responsible for the routine maintenance and upkeep of Riverbanks facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden by following cleaning routines and responding to non-routine cleaning issues. Reports to the Environmental Services Manager.

Education and Experience: High school graduate or equivalent, with three to six months of experience in grounds maintenance, or any equivalent combination of training and experience which provides the required skills, knowledge, and abilities. The ideal candidate will enjoy working outdoors in all weather conditions and be able to stand for long periods of time. Must possess a valid S.C. driver’s license.